Privacy Policy
This Privacy Policy explains how VISIONFLUX AI PRIVATE LIMITED ("VisionFlux AI", "we", "us") collects, uses and protects personal data when you visit visionflux.co.in or contact us. We process personal data in line with India's Digital Personal Data Protection Act, 2023 and other applicable laws.
1. Data we collect
- Enquiry details you submit: your name, company name, phone number or email address, the service you are interested in and your message.
- Messages you send us on WhatsApp, by email or by phone.
- Basic technical data that our hosting provider records automatically for security and reliability, such as IP address, browser type and the pages requested.
We do not use advertising or tracking cookies on this website.
2. How we use your data
- To reply to your enquiry and provide the consultation or services you ask for.
- To prepare proposals, quotes and agreements.
- To keep our website secure and working properly.
- To meet legal, tax and accounting obligations.
We use your data only with your consent or where the law otherwise permits. We do not sell or rent your personal data to anyone.
3. Service providers
We use trusted providers to run this website and our communications. They process data only to provide their service to us:
- Netlify: website hosting and enquiry form handling.
- GoDaddy: domain name and business email.
- WhatsApp (Meta): when you choose to message us on WhatsApp.
- Google Fonts: loads the typefaces used on this website.
Some of these providers may store data on servers outside India.
4. Client data in our projects
When we build automations for a client, we handle that client's business data only on their instructions and under a separate written agreement, including a non-disclosure agreement on request.
5. How long we keep data
We keep enquiry data for as long as needed to respond to you and for up to 24 months afterwards, unless you become a client or the law requires us to keep it longer.
6. Your rights
You may ask us to access, correct, update or erase your personal data, or withdraw your consent at any time. You may also nominate another person to exercise these rights on your behalf. To make a request, email us at the address below. We will respond within a reasonable time.
7. Security
We use reasonable technical and organisational safeguards, including encrypted (HTTPS) connections and restricted access, to protect personal data. No method of transmission over the internet is completely secure.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
9. Contact and grievances
VISIONFLUX AI PRIVATE LIMITED
Village Sakalpur, Sewapuri, Kapsethi–Kachhawa Road, Varanasi, Uttar Pradesh 221403, India
Email: support@visionflux.co.in
Phone / WhatsApp: +91 88600 70345